Instructions on the right of withdrawal for consumers about the delivery of digital content that is not delivered on a physical data carrier (e.g. e-book, software download)

Right of withdrawal

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded. In order to exercise your right of withdrawal, you must inform us (Audiosteps Commerce KG, Blasewitzer Str. 41 – 01307 Dresden, [email protected]) about your decision to enter into this contract by means of a clear declaration (e.g. a letter sent by post, fax or email) to revoke, inform. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

Exclusion or premature expiry of the right of withdrawal

The right of revocation does not apply to contracts for the delivery of digital content that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal expires prematurely if we have only started to execute the contract after you have given your express consent and at the same time confirmed that you are aware that you will lose your right of withdrawal when we begin to fulfill the contract. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.

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