CUSTOMER SUPPORT

As a customer, you can contact our team via our chat, email, phone and WhatsApp.

We are happy to advise you on all aspects of our products, as well as in the areas of studio, live, production, broadcast and radio, project business and services such as warranties, financing and exchanges.

Use the “Advice” window to write a message to our support team. We will answer your request immediately or get back to you by e-mail as soon as possible.

Alternatively, you can also send us an e-mail to [email protected].

Send us a WhatsApp message to +49 (0)351 – 217 888 40 or click here to open a conversation in WhatsApp.

Use the “Advice” window to write a message to our support team. Briefly send us a keyword for your request, your callback number and a desired time period for our callback.

In our demo studio in Dresden, you can test our products at your leisure using your own DAW sessions and receive 1:1 product advice. To arrange a personal appointment, simply contact our customer service team.

Audiosteps® | Van Damme® Cable

Service-Location:
Käthe-Kollwitz-Ufer 82
01309 Dresden
Germany

(customer service, warehouse, demo studio)

Audiosteps Commerce KG

Backoffice:
Blasewitzer Str. 41
01307 Dresden
Germany

(Management, Accounting, Digital and Development)

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